Privacy Policy

Last Updated: June 1, 2025

This Privacy Policy applies to the Quickbytes Education mobile application, also known as QB Edu, available on the Apple App Store.

At Quickbytes Education, we are deeply committed to protecting your privacy and personal data. This policy outlines how we collect, use, and protect your personal data when you use the QB Edu app, and explains your rights in relation to that data.

By using QB Edu, you agree to the practices described in this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect various types of information to provide and improve your experience with QB Edu.

1.1 Personal Information

When you register an account or use certain features within the app, we may collect the following personal information:

Name: If provided by you or your sign-in provider (e.g., Apple Sign In, Google Sign-In).
Email address: Your primary email address, or a private relay email address if you use Apple’s “Hide My Email” feature.
Username: A unique identifier you choose or that is assigned to you within the app.
Password: Stored securely as a cryptographic hash; we do not store your plain-text password.
IP address: Collected for security, fraud prevention, and analytics.
Account photo URL: If you choose to upload a profile photo or if one is provided by your sign-in provider.
Firebase User ID (UID): A unique identifier assigned by Firebase Authentication for your account.
Points and Progress Data: Information related to your quiz performance, scores, and learning progress within the app.

1.2 Device & Usage Data

We automatically collect certain information about your device and how you interact with the app:

Device Type and Operating System Version: To ensure app compatibility and optimize performance.
App Usage Patterns and Session Time: To understand how features are used and improve user experience.
Crash Logs: Collected via Firebase Crashlytics to diagnose and fix app stability issues.
Push Notification Tokens: Unique identifiers for delivering push notifications to your device.
Ad Interactions: Data on your interactions with advertisements displayed in the app.

1.3 Analytics & Tracking Technologies

We use the following services for analytics and personalized content:

Firebase Analytics: To monitor app engagement, user demographics, and app performance. This helps us understand how our app is used and where to make improvements.
Google AdMob: For displaying in-app advertisements. Google AdMob may use your device’s advertising identifier (IDFA) and approximate location for personalized advertising.

2. How We Use Your Data

We use the collected data for the following purposes:

To Provide and Personalize Services: Delivering quiz content, tracking your progress, and tailoring your in-app experience.
Authentication and Account Management: To securely authenticate users via Firebase and manage your account details.
Process In-App Purchases: Facilitating subscriptions and one-time purchases through Apple StoreKit.
Performance Monitoring and Improvement: Analyzing app usage, identifying bugs through crash logs, and enhancing app functionality.
Communication: Sending essential service-related messages. With your explicit consent, we may also send optional promotional updates about new quizzes, features, or offers.
Push Notifications: Sending relevant notifications regarding your progress, new content, or announcements, based on your notification preferences.
Personalized Advertising: To display relevant advertisements through Google AdMob. Before using your device’s advertising identifier (IDFA) for personalized advertising, we will ask for your explicit consent through Apple’s App Tracking Transparency framework. You can change your preference at any time in your device settings.
Legal Compliance: Complying with legal obligations, enforcing our terms of service, and protecting our rights and the rights of other users.

3. Third-Party Services Used

We integrate with the following third-party services, which may process limited user data in accordance with their own privacy policies:

Firebase (Google LLC): For authentication, real-time database (Firestore), cloud messaging, analytics, and crash reporting.
Google AdMob (Google LLC): For serving advertisements within the app.
Apple StoreKit (Apple Inc.): For handling in-app subscriptions and purchases.
Apple Sign In (Apple Inc.): An optional login method that facilitates secure and private sign-up.

We encourage you to review the privacy policies of these third-party providers for more information on their data handling practices.

4. Ads & Personalized Tracking

We display ads within QB Edu through Google AdMob. These ads may be personalized based on:

Identifier for Advertisers (IDFA): Your device’s advertising ID.
Approximate Location: Derived from your IP address or other device settings.
Usage Data: Your interactions within the app.

Your Opt-Out Options for Personalized Ads:

For iOS Devices: Go to Settings > Privacy > Tracking and turn off “Allow Apps to Request to Track”. Alternatively, go to Settings > Privacy > Apple Advertising and turn off “Personalized Ads”.
Online Ad Choices: You can learn more about interest-based advertising and opt-out of personalized ads from participating companies through the Digital Advertising Alliance’s YourAdChoices program.

We do not sell your personal data to third parties. We may share your data only in the following limited circumstances:

With Service Providers: We engage trusted third-party service providers (e.g., Firebase, Apple) who perform functions on our behalf to operate and improve the app (e.g., hosting, analytics, payment processing). These providers are contractually obligated to protect your data and only use it for the purposes for which we disclose it to them.
For Legal Reasons: If required by law, court order, or governmental regulation, or if we believe it’s necessary to protect the rights, property, or safety of Quickbytes Education, our users, or others.
In the Event of a Business Transfer: If Quickbytes Education is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction, provided the acquiring entity commits to protect your privacy in accordance with this policy.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, use, alteration, or disclosure. These measures include:

Firebase Authentication: Securely manages user accounts and credentials.
Firestore Security Rules: Protect your data stored in our database.
HTTPS Encryption: Encrypts data transmitted between your device and our servers.
Secure Device Storage: We encourage users to secure their devices.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal data for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required, we will securely delete or anonymize it.

8. Your Privacy Rights

You have specific rights regarding your personal data, depending on your residency:

For California Residents (California Consumer Privacy Act – CCPA / California Privacy Rights Act – CPRA):

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it is collected, the purposes for collecting or selling it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. As stated, we do not sell your personal data.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA/CPRA rights.

Right to Access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data.
Right to Rectification: You have the right to request the correction of inaccurate personal data and to have incomplete personal data completed.
Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data under certain conditions.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal data under certain circumstances (e.g., for direct marketing).
Right to Restriction of Processing: You have the right to request the restriction of processing your personal data under certain conditions.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at support@quickbytesedu.com. We will respond to your request within the timeframes required by applicable law.

9. Account Deletion

You have the right to request the deletion of your QB Edu account and associated personal data at any time.

In-App Deletion: You can initiate account deletion directly within the app by navigating to Settings > Delete Account.
Email Request: Alternatively, you can email us at support@quickbytesedu.com with your account deletion request.

Upon successful deletion request, we will remove:

Your authentication credentials.
All quiz and progress data linked to your account.
Any feedback you have submitted and your profile photo (if applicable).
Associated push notification tokens and any other personal data that is no longer necessary for legal or business purposes.

Please note that some data may be retained for a limited period if required by law or for legitimate business purposes (e.g., audit logs, anti-fraud measures) before final deletion.

10. Children’s Privacy

QB Edu is not intended for and does not knowingly collect personal data from users under the age of 13. If you are a parent or guardian and become aware that your child has provided us with personal data without your consent, please contact us at support@quickbytesedu.com. We will take steps to remove such information from our systems and terminate the child’s account.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the app after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. For significant changes, we may provide more prominent notice or seek your renewed consent where required by law.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

📧 Email: support@quickbytesedu.com